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Download a copy of our presentation FileNexus Enterprise Document Management for NorthStar. To receive more information on the FileNexus™ Enterprise Document Management System and our direct integration into NorthStar and many other Harris brand applications, please fill in the form below to be added to our mailing list. And be sure to add to your email address book.

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For examples of how utilities & local governments use FileNexus in different parts of their operations including but not limited to Customer Service, Finance, Engineering, Human Resources & Purchasing, please download a copy of our project sheet. We hope you find the following FileNexus Client Profiles for NorthStar of interest.

Entegrus Inc. embraces FileNexus™ as an innovation in Customer Service

Committed to providing high levels of service to its customers, partners and the communities it serves, Entegrus Inc. has been a loyal user of the FileNexus Document Management System since 2001. With their recent FileNexus upgrade, they wanted to take full advantage of its new and existing functionality to improve efficiency in the customer service experience and other areas within the organization. – See more at:

Whitby Hydro Builds a Secure Data Repository and Lays the Framework for Automated Workflow in its Engineering Department

The Whitby Hydro Energy Services Corporation (“Whitby Hydro”) has been providing energy market and engineering/construction expertise to industrial and commercial customers since 1998, and has been a FileNexus client since March 2010. When the Engineering department saw the improvements FileNexus had made in the Whitby Hydro Customer Service department to manage their customer service related files and enhance their Harris CIS deployment, they were eager to leverage FileNexus to make similar improvements for themselves. – See more at:

FileNexus™—Powering Customer Service at Cambridge and North Dumfries Hydro Inc.

The traditional management, handling and storage of customer-related files is intensive from both a time and cost perspective. Cambridge and North Dumfries Hydro Inc. was looking for a single technology solution that would help them deliver top tier customer service by dramatically simplifying the entire client support process—FileNexus was their choice to accomplish this task… – See more at:

Hillsdale BPU Eliminates Reliance on Paper Files and Improves Customer Service Using FileNexus™

Hillsdale BPU was completely reliant on paper files to run its operations. This included verifications, billings, invoices, and payables—all filed alphabetically and by vendor. Documents like cash receipts or billing journals could run to hundreds of pages, making them a challenge to review. Some customer inquiries took 2 or 3 days to answer if staff needed to sift through boxes of paperwork. – See more at:

Innisfil Hydro Increases Customer Service and Efficiency with Document Management

Innisfil Hydro Distribution Systems Limited serves the needs of approximately 15,000 customers. With nine substations, 525 kilometers of high voltage lines covering 290 sq. kilometres, and offices spread out over multiple buildings; there are potential challenges in achieving operational efficiencies and providing exceptional customer service. After implementing FileNexus™, Innisfil Hydro experienced huge savings of time, space, and printing costs. – See more at:

Keys Energy Goes Green with FileNexus™

“Our experience with FileNexus has been very positive. The product has proven to be very flexible and robust, allowing it to be implemented throughout the company. Their integrators are extremely knowledgeable of the product and have been a key to our success.” Terry Beeman, Information Technology Supervisor, Keys Energy Services – See more at:

Oakville Hydro Improves Efficiency & Customer Service with FileNexus™

Oakville Hydro Corporation serves over 171,000 people in one of the fastest growing and most prosperous, de-regulated regions of Ontario, Canada. The corporation considers customer service paramount and strives to provide the best service possible. A rapid implementation of the FileNexus Document Management System allowed Oakville Hydro to realize quick savings and improvements to customer service. – See more at:

Orillia Power Corporation Protects Electrical Generation & Distribution Assets With FileNexus™

Founded in 1913, the Orillia Power Corporation (“OPC”) generates and distributes electricity to 13,000 residential, commercial and industrial customers. Ensuring that original station documentation was available for reference presented OPC with a unique challenge. Engineering drawings, equipment manuals and other project files were irreplaceable. Degradation due to age, or misfiling and loss was a threat to station operations. Reproducing drawings was cost prohibitive, and in many cases, not feasible. – See more at:

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Incorporated in 1980 and a trusted Harris Computer Systems partner for many years, Loris Technologies Inc. is a leading innovator in the development of document management solutions, namely the FileNexus Enterprise Document Management System. Loris’ extensive Harris customer deployments across North America address document management, workflow and archival needs in such areas as eBilling, customer service, finance, purchasing, engineering, HR / payroll, and more.
The FileNexus™ solution is seamlessly integrated with NorthStar, featuring bi-directional database communication and screen integration. FileNexus provides mission critical document management for millions of people generating hundreds of billions of dollars in annual revenue worldwide.