The Independent Order of Foresters™
FileNexus provides a single cohesive repository to automatically capture all of your information from third-party applications, print streams, email, images, IVR recordings, PC files, Web Forms, Portals; you name it, and automatically index and organize these records just the way you like.
Automate Any Workflow Environment
FileNexus allows you to automate any workflow, organizing pending tasks, providing personalized workflow action buttons and interface, based on individual user requirements.
Manage & Track All Aspects of Your Business
Use FileNexus dashboards to track and report on business workflow outcomes, functions, staff productivity, etc. FileNexus can also automatically export key information for use in spread sheets or other third-party analytics applications.
Automatically Distribute & Allow Access To Data By Staff, Vendors, Or Clients
Automatically capture, manage and securely distribute data electronically from any source – from host reports, to payment streams, to client statement runs. Distribute and allow access to information by way of portals, through integration to third-party application screens or the FileNexus Web Client.
Two-Way (Push-Pull) Integration With Third-Party Applications
FileNexus provides for two-way integration with such third-party apps as CRM, Finance, Accounting, Administration, HR, etc. by way of web services, ActiveX, URL links, command line parameters (depending on the platform). FileNexus can update other applications as new records come in (for example, tell another system that a bill has been paid) or retrieve information from other systems to update the files it stores – either way, staff time doing data entry and keying errors are dramatically reduced.
Supports Disaster Recovery & Business Continuity Plans
FileNexus ensures business continuity in the event of a disaster. It fits into whatever environment you have (physical, VM, cloud, multiple site, cluster, SAN, NAS).
Supports Compliance With Audit & Regulatory Requirements
Automated audit log tracking of all record movements/versions/locations, protection of original records, retention scheduling, data encryption, advanced user security controls and many other security features are ready to go “out of the box”. Many FileNexus users consider FileNexus a cornerstone in helping them comply with regulatory requirements such as Sarbanes-Oxley, SEC, OSFI, FATCA, PIPEDA, PCI, Litigation Support, HIPPA, Audit and so on.
Eliminate Third-Party Costs For Storage, Hosting, E-Presentation, Media & so on
Eliminate costs related to document production, storage, hosting fees, shredding, media, retention, etc.
Representative organizations employing millions of people now rely on FileNexus as their mission critical document archive, workflow and records management strategy.
Securely Capture & Archive All Client Information – Everything From Everywhere
All customer service records from any source including but not limited to applications, correspondence, emails, contracts, confirms, bill statements, phone records, IVR recordings, complaint resolution process, etc. – everything from everywhere. No paper, no filing—a comprehensive client profile instantly available to the desktop at the click of a mouse.
Automate Workflow Processes from New Client Sign-Up To Account Close Out
FileNexus can dramatically streamline the client management process by creating, capturing, indexing and securely archiving all on-boarding, account management and close out documents into one streamlined client workflow process—dramatically speeding up client support resolutions and rationalising operations.
Keep Your Client Information Secure
Using appropriate security privileges and access controls, FileNexus can be configured to ensure managers, CSRs and individual clients view only the information they are entitled to see.
Seamless Integration With All Customer Service Systems
Integrate FileNexus with your existing systems, including but not limited to CIS, CRM, Call Centre, Contact Management, IVR, etc. Access archived files directly from your host system screen with the click of a button. All client information from everywhere—instantly. All you require, right when you need it.
Web Portal Access For Clients
Automatically capture and store all client related information such as client newsletters, confirms, statements, etc., and link it to your existing web portal. FileNexus can be set to automatically notify your clients when new information is available, and allow them to review all previous information.
Automatically Capture, Archive & Manage Electronic Statement Streams
FileNexus can securely capture, burst and index statement streams from multiple sources, such as print service providers and internal composition systems, on the fly and e-notify clients as needed. No user intervention required. Eliminate expensive third-party hosting and print/mail costs.
Chase Card Services
Retail & Commercial Lending
Automate the entire lending process from application to final funding for things such as purchases, refinancing, large loans and equity deals. Monitor and track the entire process to increase resolution speeds, gauge efficiency, track staff productivity and optimize operational efficiencies.
The Equitable Trust Company
Capture all client documents including information on deposits and GICs. Automate rollovers and renewals, early redemptions, cancellations, etc. all directly within FileNexus. Monitor and track the entire process to gauge efficiency and track staff productivity.
Web Portal Access for Clients, Producers, MGAs & Staff
Distribute and make available all relevant and appropriate documents, data, and policy statements, etc. to your clients, producers, managing general agents and other staff.
Receive and archive producer contract documents to facilitate and automate the on-boarding process. Streamline the whole workflow from receipt of paperwork to approval processing and response. Options could include web based sign up forms, validation, background checks, voice signature capture, tracking SLAs, prioritizing sales channels, etc. Integrate with related internal and third-party systems such as compensation, contract approval and issuance.
The Independent Order of Foresters™
An end to end process for the intake of signed insurance applications. Automate and manage workflow, track efficiency of and report on the entire policy issuance process from intake to issuance.
Capture, manage and distribute all client account opening documents including—by way of FileNexus—web based form applications, electronic signatures, emails including attachments, voice signatures, decision documents, etc. This includes FileNexus workflow automation using event triggers and custom web based forms. FileNexus integration for account opening in host systems.
Report Capture & Management
Automatically capture, burst, distribute, manage reports such as commission, confirmations, statements, trading reports, for example Broadridge® reports, etc.
Automate and manage “know your client” files including statements, renewals, broker reassignment, etc.
Automatically capture, archive, burst and distribute selected research documents to clients and/or staff.
Peters & Co. Limited
eDiscovery & Compliance
Automatically capture and securely store all emails with attachments and related documents. Easily search, identify, and monitor for legal/compliance reasons.
Securely Capture & Archive All Financial Information – Everything From Everywhere
All financial information from any source includes but is not limited to AR, AP, yearly pack audits, cheque streams, general ledger, monthly financial reports, client transactions, dividends, reorganizations, trading blotter information, contracts, etc. Easily comply with regulatory requirements for document retention and significantly reduce the turnaround time on pulling and referencing reports and payment information. No paper, no filing—a comprehensive financial profile instantly available to the desktop at the click of a mouse.
Automate The Entire Procure to Pay Process
Create workflow processes to streamline and automate Accounts Payable procedures from purchase order issuance, approvals, orders, delivery, receipt of goods, billing, vendor invoicing, automated capture of cleared cheques, etc. Instantly retrieve any or all invoices for variance analysis or audit purposes, allowing the tracking, streamlining and automation of the entire AP process.
Automate The Accounts Receivable Process
Dramatically simplify the Accounts Receivable process from capture of orders, statements, invoices, remittance stubs, call centre collections information through to capture of payment streams from bank clearing centres. FileNexus can even be set to automatically update host financial systems (for example, with payment notifications) – no manual data entry required.
Automatically Capture, Index, Burst & Distribute Financial Reports
Burst and distribute reports, such as the daily review and monthly financial reports, based on employee title, allowing electronic access and completion – even remotely.
The Independent Order of Foresters™
Seamless Integration With Existing Financial Systems
Integrate FileNexus directly into the workflow engine of your existing financial or accounting application—eliminating paper-based approvals and providing instant access to all archived documents directly from the host screen.
Web Portal Access For Vendors, Staff or Clients
Use FileNexus to automatically capture, distribute and make available relevant financial information by way of web portals.
Capture & Archive All HR Information
Electronically capture, index and securely archive all HR information from sources such as resumés, offer letters, performance reviews, timesheets, benefits documents, payroll data, reprimands, policies and procedures, etc.
Track The Hiring Process To Completion
Store and search through resumés, job applications, test results, references, etc. and track the hiring process through to completion.
Annual Reviews & Staff Management
Automate the whole annual review and staff management process with workflow-based routing of review forms for management approvals, vacation requests, timesheets, event triggers, notifications, etc.
Web Portal Access For Staff
Allow employees secure access to their own information such as pay stubs, vacation requests, performance reviews, etc. through a self-serve portal.
Automatically Capture & Distribute HR Information
Capture and securely distribute electronic data such as pay stubs, corporate announcements, manuals, health and safety data, etc.
Do you need to automate a workflow process? Contact us today.
To learn more about how FileNexus can streamline your operations and improve your business efficiency, please contact:
Loris Technologies Inc.
T: 416-252-4701 x242
Visit www.filenexus.com for more details on how other organizations use FileNexus in their operations. You will also find client profiles and more on FileNexus and Loris Technologies Inc.
Download a printable copy of FileNexus for Financial Services.