FileNexus Case Study: PowerStream Expands FileNexus® Usage to Automate and Track the Life Cycle of a Work Order
Kitchener-Wilmot Hydro Inc. (“KW Hydro”) is a local electrical distribution company serving 89,000 homes and businesses within the City of Kitchener and the Township of Wilmot, Ontario. In the summer of 2012 Canada Post approached KW Hydro to offer the new version 2.0 of epost™, a free digital mailbox and online bill presentment system. It was perfect timing—and a perfect project for the FileNexus® team.
The Whitby Hydro Energy Services Corporation (“Whitby Hydro”) has been providing energy market and engineering/construction expertise to industrial and commercial customers since 1998, and has been a FileNexus client since March 2010. When the Engineering department saw the improvements FileNexus® had made in the Whitby Hydro Customer Service department, they were eager to leverage FileNexus® to make similar improvements for themselves. Continue reading
Entegrus Inc. and its subsidiaries directly operate and maintain electricity distribution systems for more than 40,000 customers in Southwestern Ontario. It is one of the top 10 most efficient utilities in the province, as ranked by the Ontario Energy Board. Continue reading